Elevated errors on core and API systems (US)
Date: Jun 7, 2026 · Window: 06:58 – 07:11 AM GMT+07:00 (~13 minutes)
What happened
For approximately 13 minutes, parts of our core and API systems in the US region were degraded, and clients experienced elevated error rates. A backend database reached its storage capacity, which briefly prevented it from completing write operations.
Root cause
An atypical workload consumed database storage at a rate faster than our systems had previously encountered. While automated scaling did respond, it did not add capacity quickly enough to keep pace with the abnormal rate before storage was exhausted.
Resolution
Additional storage capacity was brought online, after which error rates returned to normal and all systems fully recovered.